How we guarantee authenticity

Item specific analysis

Genuine pre-loved pieces present unique markers of quality and craftsmanship which distinguish them from counterfeits.

Vetted third-party authentication

Most of our selection is authenticated in-house with complete confidence. In the case where we are not 100%, we submit the item for authentication with our partner legit grails to protect our authenticity guaranteed policy.

Luxury handbags

All handbags we sell come with a certificate of authentication. Because designer bags (even vintage ones) are one of the most duped luxury goods in the counterfeit market, we provide an authentication certificate with every handbag that is purchased for your complete peace of mind. In the rare event an item is ever proven fake, we stand behind our promise: you’ll receive a full money-back refund.

velvet letter. x LegitApp

velvet letter. is a LegitApp Verified Enterprise Partner! Your orders are now secured by LegitApp's expert authentication.

Our commitment to transparency

We want you to be 100% confident in the nature of your purchase.

If you have any concern regarding authenticity, please contact us. Your confidence means everything to us, that’s why authenticity is non-negotiable at velvet letter.

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everything is authentic.
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